Picking Food Up Off The Floor

Since When is there an Exchange Rate on Air Miles?

Okay, so I haven’t gotten to post any Mon/Fayette Expressways in awhile. I guess I was due.

Tonight Mike was trying to book a ticket back home for an event he has to attend. We decided it would be a good time to use our Northwest Miles since we can’t use them at Christmas or in the summer (that’s a whole other post!). He finally found some flights that he could use our miles on (all the better flights wanted 37,000 miles instead of the usual 25,000). He found a flight he thought was reasonable even though he already had to stop twice and leave and arrive at awful times, but that’s what you expect from airlines, right?

When he went to book his flight and typed in his address in Canada, the number of miles he had to use jumped from 25,000 miles to 32,000 miles! When he was booking the flight and they thought he was residing in the US it was 25,000, but when it became known that his address was in Canada, the cost jumped 7,000 miles! Now maybe I’m being rash or quick to get angry, but does this seem ridiculous to you? I fly on their airline several times a year. They’re happy to take my money and give me sub-par service, all of which I can actually live with, with only a small amount of complaining. But an exchange rate on miles? Really? Everything you read, says 25,000 Continental US and Canada. To make matters even more exasperating they won’t even take our credit card to pay the fees that they charge to process a ticket using Miles. It has to be a credit card issued to someone residing in the US! I’m just dumbfounded at the ridiculousness of this.

Friends who know me well, I’m sure can picture the frustration seething at the surface. Wouldn’t it be fun to sit and talk with me about this? Ha ha! This, my friends, may be the next Mon/Fayette Expressway.

Posted under: Miscellaneous, My Mon/Fayette Expressways, My Stuff